1.1 Provider of this website and the data controller for the processing of your personal data within the meaning of the European Data Protection Regulation (EU-GDPR) or the Federal Data Protection Act (FDPA) is the FOERSTER Holding GmbH, represented by the management. )
1.2 Please use the contact information given in the Imprint to get in touch with us.
1.3 The data protection officer can be contacted at:
TERCENUM AG (external data protection officer), E-Mail: privacy.de(at)foerstergroup.com.
1.4 The term "User" includes all prospects/customers and site visitors of our online content. The terminology used, e.g. "Users" are to be understood as gender-neutral.
2.1 We process personal data of users only in compliance with the relevant data protection regulations. The data of the users are processed only if a legal permission is present. i.e. user consent is given if data processing is required for carrying out our contractual services and online services, if the data processing is a statutory requirement, collection of access data is required for our legitimate interests (i.e. interest in the analysis, optimization and user-friendly operation of our online offer), particularly in measuring our reach and use of third-party services.
2.2 With regard to the processing of personal data on the basis of the Data Protection Regulation (GDPR) that came in force from 25 May 2018, the legal basis for the consents Art. 6 para. 1 lit. a and Art. 7 GDPR, the legal basis for processing in order to fulfill our legal obligations Art. 6 para. 1 lit. c GDPR and the legal basis for processing in order to safeguard our legitimate interests is Art. 6 para. 1 lit. f GDPR.
2.3 We undertake state-of-the-art organizational, contractual and technical security measures to ensure that the provisions of data protection laws are adhered to and to protect the data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.
3.2 When a user contacts us, the user details are stored exclusively for the purpose of processing the request.
4.1 Based on our legitimate interests, we collect data of all accesses to the server of this service (so-called server log files). The access data includes the name of the retrieved web page, file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user's operating system, referrer URL (previously visited page), IP address and the requesting provider.
4.2 We use the log data only for statistical evaluations with mapping the individual-related data of the user or other profiling according to the statutory provisions for operation, security and optimization of our online content. However, we reserve the right to retrospectively check the log data if, based on concrete evidence, legitimate suspicion of unlawful use exists.
The session cookie remains on your computer system and allows us to recognize your computer system on your next visit (so-called permanent cookies).
6.1 We install third-party content or service offerings in our online content to embed their content and services such as videos or fonts (collectively referred to as "content") based on our legitimate interests (i.e., interest in the analysis, optimization, and user-friendly operation of our online content). It is always assumed that the third party service provider of this content can detect the IP address of the user, because without the IP address the third party cannot send content to another browser. The IP address is therefore required for the presentation of this content.
6.2 The following figure gives an overview of third-party providers, their contents and links to their privacy statements, which provides further information on the processing of data and to some extent also includes the redress procedures (so-called Opt-Out) mentioned:
We use Hubspot, a service by Hubspot, Inc., domiciled in the US, on our website for the purposes of analytics.
8.1 This website uses the web analysis service Matomo (formerly Piwik; https://www.matomo.org), a service provided by InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, to statistically evaluate visitor traffic to help us improve our site. The use of Matomo is legally based in DS-GVO - Article 6 § 1 sentence 1.
8.2 Cookies are stored on your computer for this evaluation. The information collected is stored solely on the local server of the person in charge in Germany and data is not sent to any other country. Evaluation will not start until you consent in the cookie banner.
To conduct surveys on our website, we use the services of SurveyMonkey Europe UC, 2 Shelbourne Buildings, Shelbourne Road, Dublin, Ireland. If you volunteer for this a survey, SurveyMonkey collects information about the device and application you use to participate in it. This includes the IP address, your operating system version, device type, system and performance information, and browser type.
You can prevent the installation of cookies by deleting the existing ones and disabling the cookies storage in your web browser settings. Please note that in this case you may not be able to use all functions of our website to their full extent.
We use SurveyMonkey to provide you with surveys. For this purpose, we have a legitimate interest in processing the aforementioned data, which is based on Art. 6 Par. 1 lit. f) DSGVO GDPR (General Data Protection Regulation GDPR).
SurveyMonkey Europe UC is a subsidiary of SurveyMonkey Inc., based in the United States. It is not excluded that your data collected by SurveyMonkey may also be transferred to the USA. However, SurveyMonkey Inc. has signed the Privacy Shield Agreement between the European Union and the United States and is certified to comply. SurveyMonkey is committed itself to complying with the standards and regulations of European data protection law.
For more information on the EU Privacy Shield and its validity, please click here:
More information on the EU standard contractual clauses can be found here:
If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail.
If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.
We transfer your personal data securely in encrypted form. This applies to your orders and customer login. We use the SSL (Secure Socket Layer) encoding system for this purpose.
We assume no liability for contents, copyrights compliance and mandatory identification outside the scope of responsibility.
13.1 Users have the right to receive full information about their personal data stored by us.
Moreover, users have the right to correct, delete or restrict the processing of their personal data. They can exercise their rights to data portability and can file a complaint with the competent authority in the case of unlawful data processing:
The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
Post box 10 29 32, 70025 Stuttgart
Users can revoke their consent at any time without giving reasons and without disadvantages, in principle with future effect. You can send your objection by e-mail, fax or letter to the following contact details:
In Laisen 70
13.2 The data stored by us are deleted as soon as they are no longer necessary for their purpose and the deletion does not conflict with any legal storage requirements.
You can also download this text in PDF format. To view and print the PDF files, you need a PDF viewer, which can be downloaded for free from Adobe Systems GmbH. You can print the PDF file using Adobe Reader by choosing Print (or Print) from the File menu (or File).
Der Schutz Ihrer persönlichen Daten ist für uns von höchster Bedeutung.
The protection of your personal data is of utmost importance to us!